Roofing Job for Mike and Mary Beth

Project Overview

Type of Project: Residential Roofing
Location: Ames, Iowa
Timeline:
– Initial Contact: April 2023
– Project Started: June 2023
– Project Completed: June 2023

When Mike and Mary Beth reached out, they knew their home needed a roof replacement but weren’t sure what the process would look like. Like many homeowners, they were concerned about timelines and making sure the work would be done right.

Client’s Goals and Concerns

Mike and Mary Beth wanted:

– A durable, high-quality roof that would protect their home for years.
– Guidance through the insurance claim process.
– A clean, respectful crew that would treat their home with care.
– Reassurance that the project would stay on schedule and not drag on for weeks.

Our Approach & Solutions

At Heartland, we believe roofing projects don’t have to be stressful. From the very first meeting, Kenny, the Project Advisor, explained the step-by-step process, answered questions, and walked Mike and Mary Beth through what to expect with insurance.

To ensure the best results, we used Owens Corning shingles and upgraded ventilation systems. Our team also double-checked every flashing, pipe, and ridge cap for a watertight seal. Communication stayed consistent – our crews shared photo updates and progress reports daily, so the homeowners always knew what was happening.

Implementation Process

– Inspection & Claim: We started with a detailed inspection.
– Preparation: Materials were ordered and delivered on time. An EagleView report helped us plan accurately.
– Tear-Off: The old roof had two layers of shingles that had to be carefully removed.
– Installation: Our crew installed new sheathing where needed, placed new underlayment, and laid shingles with precision.
– Final Walkthrough: The site supervisor personally walked the property to ensure everything, from chimney flashing to cleanup, met our standards.

Our crew left the yard spotless – no nails, no debris, just a beautiful new roof.

Before & After

Before: The roof was worn, layered with old shingles, and showing signs of age. Mike and Mary Beth were worried about long-term protection.
After: The new roof gave the home a crisp, modern look while providing reliable protection. The Owens Corning TruDefinition Duration shingles in Onyx Black blended beautifully with the home’s exterior, creating a polished finish.

Results & Outcomes

– A brand-new, high-performance roof that will protect their home for decades.
– Peace of mind knowing the job was done right the first time.
– A smooth insurance process.
– They were thrilled with the results, telling us the roof looked “fantastic” and the cleanup was “perfect – no nails found!”

As with all projects, the homeowners now enjoy the benefit of Heartland’s warranty and ongoing support should any issues arise.

What Set Us Apart

In the Heartland, we believe in showing up, working hard, and treating every home as if it were our own. What made this project special was the teamwork and communication – from Kenny guiding Mike and Mary Beth through insurance, to Peyton sending photo updates, to the site supervisor ensuring quality at the final walkthrough.

Other companies might just replace a roof. We focus on building trust, relationships, and peace of mind. That’s why homeowners across Iowa continue to choose Heartland Roofing, Siding, and Solar.

This Ames home now stands stronger, safer, and more beautiful – proof of what happens when quality craftsmanship meets genuine care.