Find answers to some of Heartland’s most frequently asked questions right here! These questions come in from our website, calls from customers or out on the job. You’ll get important information about our services, processes, and policies — helping you make informed decisions about your upcoming projects. Don’t see your question listed here? Our team is always ready to assist.
Heartland Roofing, Siding, and Solar has proudly served the Iowa community for over 11 years. As a trusted local contractor, we are committed to providing high-quality general contracting services, like roofing, siding, replacing windows, installing and replacing gutter systems, and installing solar panels that enhance the beauty, functionality, and value of homes across the region.
Yes, Heartland Roofing, Siding, and Solar is fully licensed and insured. Our commitment to maintaining the highest standards of safety and professionalism ensures every project we undertake is completed with the utmost care and compliance with industry regulations.
Our license registration number in Iowa is: C119821.
Absolutely! We are happy to provide references from our many satisfied customers. Our reputation for quality workmanship and exceptional customer service speaks for itself, and we encourage you to hear directly from those who have experienced the Heartland difference.
You can review our 5-star Google reviews or check out our past completed projects.
Heartland Roofing, Siding, and Solar offers comprehensive warranties on our services and materials to provide you with peace of mind. While our warranties vary depending on the specific product and service, we typically include long-term coverage for workmanship and material defects. For more detailed information, please contact us at 515-219-4847.
Our estimates are thorough and designed to cover all costs associated with your project. We provide transparent pricing and ensure there are no hidden fees so you can be confident in the accuracy of our quotes. If any additional costs arise, we communicate them clearly and promptly.
Heartland Roofing, Siding, and Solar is proudly based in Des Moines, Iowa. We also have offices in Ames, Iowa, and North Liberty, Iowa. Our central location allows us to serve homeowners across the region with prompt and reliable service.
Find our addresses in the footer of the website or on our Locations and Hours page.
Unexpected issues can arise during any project, but our experienced team is prepared to handle them efficiently and professionally. We communicate any challenges promptly and work closely with you to find the best solutions, ensuring your project stays on track and within budget.
The time frame for filing an insurance claim can vary depending on your policy and provider. It’s essential to review your insurance policy details or contact your insurance company to understand your specific deadlines. While a typical time frame is between one to two years from the date of the storm, it’s best to file a claim as soon as possible after discovering the damage.
Waiting too long to file a claim can result in the denial of your request.
Heartland Roofing, Siding, and Solar is experienced in working with insurance claims. We assist you throughout the process by providing detailed inspections, comprehensive documentation and clear communication with your insurance company. Our goal is to make the claims process as smooth and stress-free as possible.
Call us today at 515-219-4847 to schedule a comprehensive inspection and get started on your hail damage insurance claim. To help you feel comfortable and confident in knowing you get the coverage you deserve, our team can come out to your home and go through the inspection with the insurance adjuster to ensure all damage is accurately captured.
Call us with questions or if you’d like assistance filing your insurance claim. Our team of experts is ready to guide you through the process and take great care of your home.
The cost of a new roof can vary widely based on factors such as the size of your home, the materials you choose and the complexity of the installation. For an accurate estimate, we offer a free, no-obligation inspection and an estimate consultation where we assess your specific needs and provide a detailed quote.
How often should you have your roof inspected?
In line with the National Roofing Contractors Association, we recommend having your roof inspected at least twice a year, especially after severe weather events. Even with a new roof, hail damage or severe wind damage can void the warranty on new shingles.
Regular inspections help identify potential issues early, preventing costly repairs and extending the lifespan of your roof.
No, lifted shingles will not go back down. Once shingles are lifted, dust will continuously get under them and stick to the adhesive preventing it from resealing to the roof. The good news? The only thing that would need to be replaced is the lifted shingles, not the entire roof. The best thing to do is replace them right away and not wait for warm weather to seal them down.
In case you're wondering, Heartland does roof repairs as well. Some roofing companies can’t support a staff to do small repairs and will not offer this service. We always make sure you never overpay for a service you don't need. If your roof can be repaired instead of replaced, we're the right people to talk to!
While some jurisdictions allow shingle layering, it’s generally not recommended due to the potential problems that can arise. These include excessive weight, reduced lifespan of the shingle and roof, decreased energy efficiency in the home, a loss in aesthetic appeal, and voiding the manufacturer warranty.
Installing new shingles over existing ones doesn’t address underlying issues. It’s important to address these before replacing shingles or installing a new roof to ensure the long-term integrity of your roofing system. Consult with a professional roofing contractor to inspect your roof and asses its condition to determine the most suitable approach for your specific situation.
The plain and simple answer is yes. Moss can severely damage the structural integrity of any type of roof. Moss thrives in damp and shaded environments, absorbing moisture and establishing roots that can lift shingles. This can eventually lead to holes in your roof and leaks into your home. It is also dangerous to walk on a moss-covered roof because it makes surfaces very slippery when wet.
If you live in an area that is frequently damp or in the woods, regularly monitor your roof for moss growth and treat it as needed.
Missing shingles can lead to several potential issues. The primary function of shingles is to protect your home from water infiltration. Without this barrier, the underlying layers of your roof are exposed, increasing the risk of leaks and water damage, like rotted and warped decking on your roof or stained ceilings and damaged walls inside the home. Structural problems can also occur if the missing shingle isn’t addressed promptly.
Additionally, shingles help insulate your home. Missing shingles create gaps that allow heat loss in the winter and heat gain in the summer, causing the HVAC system to work harder —which looks like an increase in your energy bills. These gaps can also provide entry points for pests, such as insects, rodents and birds, which can cause further damage and potentially create health hazards.
If you notice a missing shingle, it's essential to act quickly. Contact a professional roofer, like Heartland, for a free inspection [link to blog on inspections]. We can replace the missing shingle and inspect the surrounding area for additional damage. In the meantime, you may need to temporarily cover the exposed area with a tarp to prevent water damage. Regular maintenance and timely repairs are crucial to extending the life of your roof.
